How to temporarily hide a location from your store locator

Sometimes you just want to temporarily hide a location from your store locator. Maybe the business is out of your stock or only stocks your product seasonally. On your store edit screen you can check the “hide” box which will keep the store in your Storemapper database, but hide it from the store locator. You […]

Read More

Autocomplete is not working

Autocomplete is a drop-down list with suggested locations , which appears when your users start typing something in a search box. If at some point you noticed , that it doesn’t work on your side, it may mean that you’re either missing  Google API key  or it doesn’t have enough permission for this feature. If […]

Read More

Your store locator and Google Maps license explained

Storemapper works with Google Maps on your site to generate your store locator app. A question we get often is “does Google Maps officially approve of this?” The short answer is Yes, but it’s worth explaining in some detail how Storemapper, your store locator, the website where you install your store locator interact with the Google Maps license. […]

Read More

How to add a Google Maps API key to your store locator

As of June 22, 2016 Google Maps announced it will start requiring an API key for all websites using their Google Maps API. Storemapper works with the Google Maps API to ensure your customers get the best possible map experience so you may need to get an API key. The good news is that is free, […]

Read More

SVG custom marker doesn’t work on Firefox or IE

Svg files can be added as a custom markers in the same way as any other images. But sometimes you may notice that your marker doesn’t correctly work on Firefox and IE Firefox – no marker displayed IE – crazy scaling If you observe above behavior, than most likely your svg file was saved as […]

Read More

Where can I find my Storemapper invoices and receipts

Storemapper will email receipts after each charge to email address you use to login to the app. If you need printable PDF invoices you can access them within the app by first logging in and heading here. You can also access it from the Settings menu. Click “View” to see a generated PDF that you can print […]

Read More

Where do I put my online stores?

You might have both physical retail stores as well as online ecommerce stores that deliver to the same areas. A common question we get is “Can I put my online stores inside Storemapper” so that when a customer searches for “London” they see both the physical stores in London as well as online shops that […]

Read More

Lat & Lng values formatting issues

If you are using google sync and located in non-US region, in some cases you may experience issue with lat\lng formatting. You may start worrying, when some of your stores are not displaying on the map, although have lat\lng defined.  To confirm you ran into formatting problem, try to manually fix the location. From your dashboard, […]

Read More

Basic structure of the Storemapper app

A user creates an account with our app at www.storemapper.co The user is given an embed code snippet that they copy and paste onto page on their website. When I load the page (example: http://storemapper-test.myshopify.com/pages/store-locator) the embed code runs a script, grabs the location data from the Storemapper servers and renders the store locator The store locator is rendered […]

Read More

Unfreezing your account in Shopify

Hi there! If you installed the Storemapper app through the Shopify app store, but are getting a notification saying your account has been frozen, the next few steps will get you back up and running in no time. This means that at some point someone on your team uninstalled our app from the Shopify admin, this kills […]

Read More